About Us – 365 Casino Malaysia's Online Casino Platform of Choice

From day one, our mission has been clear: build an online casino platform that truly understands how Malaysian players want to play – in their own language, using payment methods they are familiar with, and with security standards they can fully trust.

18+ Only Built for Malaysia 24/7 BM Support
365 Casino at a Glance
Year Established
2019 — Over 6 Years in Service
Registered Members
Over 350,000 Malaysian Players
Game Categories
Casino, Sports, E-Sports, Slots
Language of Service
Bahasa Melayu & English
350K+
Active Members
6+
Years of Experience
24/7
BM Support
0
Registered Members
0
Game Selection
0
Years in the Industry
0
Support Hours Per Day

Who We Are and Why We Exist

There is no shortage of online casino platforms on the internet. But if you have tried a few of them as a Malaysian player, you have likely run into the same problem time and again: they were not built for you. Interfaces in an unfamiliar language, deposit processes that require currency conversion, customer support that responds in English with generic scripts that are no help at all, and games that simply do not match the preferences and playing style of local players.

That gap was the driving force behind our founding 365 Casino in 2019. Our team is made up of people who understand Malaysia's digital entertainment industry from the inside — we know that Malaysians are more comfortable betting on a JDT match than an unfamiliar foreign league, that local baccarat players have their own distinct playing style, and that being able to deposit via Touch 'n Go eWallet or DuitNow is not just a convenience — it is a basic necessity.

In just six years, 365 Casino has grown into one of Malaysia's most trusted online casino platforms, with over 350,000 registered members from across the country – Kuala Lumpur, Johor Bahru, Penang, Kota Kinabalu, Kuching, Ipoh, and beyond. This growth wasn't driven purely by marketing spend; it came from satisfied players recommending our platform to their friends.

What keeps players coming back 365 Casino? It comes down to consistency in the things that matter. Fair and transparent gameplay. Withdrawals processed promptly. Customer support in Bahasa Melayu that genuinely resolves issues, not just reads from a script. Promotions and a VIP programme that deliver real value without confusing rollover conditions. A smooth gaming experience whether you're on a smartphone or a desktop.

To us, an online casino is more than just a business – it is a responsibility. A responsibility to ensure every ringgit entrusted to us is managed with integrity. A responsibility to provide a safe, fair, and responsible gaming environment. And a responsibility to always listen to player feedback and continually improve our platform over time.

365 Casino today offers a live casino with Malay-speaking dealers, Sports Betting covering the Malaysia Super League and EPL tournaments, a live match platform with over 500 matches daily, baccarat and blackjack with the lowest house edge available, a VIP programme with no-rollover cashback, and slots from internationally accredited providers. Everything is accessible from a single account, with one balance, through one app optimised for Malaysian users.

365 Casino Mission & Vision

The principles that guide every decision we make

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Our Mission

To provide the most trusted, most accessible, and most enjoyable online casino platform for Malaysian players — with high-quality games, transparent financial processes, Bahasa Malaysia support, and a responsible gaming experience.

We believe online entertainment should be simple, safe, and enjoyable – free from technical complexity, language barriers, and any uncertainty about the security of your money.

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Our Vision

To be the number one online casino entertainment platform of choice for Malaysian players – setting the industry standard for trustworthiness, service quality, and a user experience genuinely built on a deep understanding of the local market's unique needs.

In the long run, we want to be remembered not just for great games, but as a platform that Malaysian players can trust completely.

What Sets 365 Casino Apart

Six key reasons why playing at 365 Casino is a different experience from the rest

Fully in Bahasa Melayu
From the platform interface to our live casino dealers, Bahasa Malaysia is the primary language at 365 Casino. Our 24/7 live chat support also operates entirely in Bahasa Malaysia — you never have to switch to English to get an issue sorted. This is not stiff, machine-translated text; it is natural, friendly interaction.
Hassle-Free Local Payments
Deposits and withdrawals in MYR using payment methods you already use every day – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX online banking via Maybank2u or CIMB Clicks. No currency conversion, no hidden fees, and funds move in and out quickly.
Industry-Grade Security
Our platform uses 256-bit SSL encryption to protect all player data and financial transactions. Our live casino games use real physical cards and are regularly audited by independent third parties. All sports matches use odds sourced from accredited providers with a strong integrity track record in the industry.
A Complete Gaming Experience on One Platform
Live Casino (baccarat, blackjack, roulette), Sports Betting (Malaysia Super League football, EPL, badminton, esports), live in-play matches with cash out, slots from certified international providers, and classic table games — all under one account, one balance, one app. No need to juggle multiple platforms.
A VIP Programme with Real Value
Our VIP Rewards Programme offers weekly cashback with no rollover requirements – funds are credited directly to your account every Monday morning and can be withdrawn immediately. Five tiers from Bronze to Diamond, with cashback of up to 15%, higher betting limits, a dedicated account manager, and exclusive table access for our VIP members.
Responsible Gaming Commitment
We believe a responsible online casino is one that helps players stay within their means. 365 Casino provides self-imposed deposit limits, session break features, and easily accessible responsible gaming information. The KASIH hotline 15999 is prominently displayed across our platform at all times.

365 Casino's Journey Since 2019

From humble beginnings to becoming the platform of choice for hundreds of thousands of Malaysian players

2019
Platform Launch
365 Casino launched with a primary focus on live casino and baccarat. Our first tables featured Malay-speaking dealers – an innovation that was ahead of the curve among local platforms at the time.
2020
Sports Betting & E-Sports Added
The Sports Betting section launched covering the Malaysia Super League, EPL, and the rapidly growing Mobile Legends esports scene. Players can now switch between casino and sports within a single platform, with no need to open a separate account.
2021
Malaysian eWallet Payment Integration
Touch 'n Go eWallet, GrabPay, and Boost were integrated as deposit and withdrawal methods. Players no longer need to rely solely on bank transfers – transactions are now faster and more convenient than ever.
2022
VIP Programme & Live Match Betting Launch
A five-tier VIP Rewards Programme was launched alongside the first no-rollover cashback system in the Malaysian market. A live in-play betting platform was also introduced, featuring the widely popular cash-out function.
2023
Reached 200,000 Registered Members
The 200,000-member milestone has been reached – a significant benchmark that reflects the trust Malaysia's player community has placed in our platform. The mobile app was relaunched with a faster, more user-friendly design.
2026–2026
Continuous Growth – 350K+ Members
DuitNow, ShopeePay added alongside an upgraded customer support system. Total membership surpassed 350,000. Exclusive VIP tables and a Salon Privé were launched for our most loyal premium players.

Our Core Values

The principles that define how we operate every day

Integrity
All our games are fair, transparent, and audited. No manipulation, no hidden tricks. What you see is what you get.
Player-Centric
Every decision we make starts with one question: does this benefit our players? If the answer is no, we don't do it.
Transparency
Our terms and conditions are written in plain, understandable language – not confusing legal jargon. We believe players deserve to know exactly where they stand.
Continuous Improvement
We take player feedback seriously. Our platform is continuously updated based on what our players tell us.

"We did not set out to build just another casino platform. We built a place where Malaysian players feel valued, understood, and safe — every day, every session, every interaction."

— The 365 Casino Founding Team

Why Malaysian Players Trust 365 Casino

Security, fairness, and trustworthiness are not just words — here is how we put them into practice

256-bit SSL
Full Encryption
KYC Verification
Identity verified
HD Live Dealers
Real Physical Cards
Independently Audited
Fairness Verified
2FA Available
Account Protection
24/7 Support
Bahasa Melayu
Your Data & Financial Security
  • All personal and financial data is protected by bank-grade 256-bit SSL encryption
  • Bank account and eWallet details are never stored in plain text
  • Two-factor authentication (2FA) is available for all accounts — highly recommended
  • All transaction records are stored securely for a minimum of 12 months
  • You have the right to request a copy or deletion of your personal data at any time
  • 24/7 account activity monitoring to detect suspicious access attempts
Malaysian Payment Methods We Support

All payment methods below operate in Malaysian Ringgit (RM) with no conversion fees or hidden processing charges:

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow Maybank2u (FPX) CIMB Clicks (FPX)
Minimum deposit RM 20. Withdrawals are processed within 15 minutes to a few hours depending on your VIP tier.

The Team Behind 365 Casino

Dedicated individuals who work hard every day to deliver the best possible gaming experience for you

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Product Team
Platform Development
Responsible for keeping the platform running smoothly, quickly, and stably 24/7 – including a mobile interface optimised for Malaysian users.
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Gaming Team
Casino & Sports
Oversees the quality of all live casino games, calibrates Sports Betting odds, and ensures every live match runs without technical issues.
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Support Team
24/7 Customer Support
Our Bahasa Malaysia-speaking support team is available around the clock, every day, to help resolve any questions or issues you may have.
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Security Team
Integrity & Compliance
Monitoring platform security, enforcing responsible gaming policies, and ensuring all operations comply with established industry standards.

Our Commitment to Responsible Gaming

This is not just a statement — it is how we operate every single day

At 365 Casino, we recognise that a responsible online casino is one that cares not only about profit, but also about the comfort and well-being of its players. Responsible gaming is not just a tagline for us – it is a core value that shapes how we design our products and manage our platform.

We provide tools that allow players to set their own daily, weekly, or monthly deposit limits. Players can activate a session break whenever they feel they need one. If a player feels that their gaming activity is beginning to affect their daily life, self-exclusion program support is available through our support team.

We also never target promotions at players who have activated self-imposed limits or who are enrolled in a protection programme. This is a line we will never cross.

For players who need help with gambling-related issues, the following resource is available: Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia) provides free and confidential support. We also prominently list this support resource in the Responsible Gaming section of our platform.

Remember – Betting is Entertainment

Online casinos are for adult entertainment, not a steady source of income or a way to solve financial problems. Play within your means, set a budget before you start, and know when to stop. This platform is for players aged 18 and above only.

Read the Responsible Gaming Guide

FAQ – About 365 Casino

The questions most frequently asked by new and existing players

Yes. 365 Casino has been operating since 2019 with a proven track record of reliability. Our platform uses 256-bit SSL encryption across all data and transactions. Our live casino games use real physical cards, recorded by HD cameras and audited by independent parties. Over 350,000 active Malaysian players use our platform — their trust speaks for itself. All issues reported by players are resolved fairly and transparently.

365 Casino offers a comprehensive range of games: live casino (baccarat, multiple blackjack variants, roulette, with Bahasa Malaysia-speaking dealers), Sports Betting (Malaysia Super League football, EPL, La Liga, BWF championship badminton, MPL Malaysia esports, Grand Slam tennis, NBA, and over 30 other sports), live in-play matches with a cash out feature, slots from certified international providers, and other classic table games — all playable from a single account.

Withdrawal processing times depend on your VIP tier. For standard players, withdrawals are typically processed within 30–60 minutes. Silver members within 6 hours, Gold within 3 hours, Platinum within 1 hour, and our Diamond members have withdrawals processed in as little as 15 minutes. Withdrawals to Touch 'n Go eWallet and DuitNow are generally the fastest, while FPX withdrawals to bank accounts may take slightly longer depending on each bank's processing time.

365 Casino customer support is available 24 hours a day, 7 days a week in both Bahasa Melayu and English. The fastest way to get help is through live chat, accessible directly within the platform – agents typically respond in under 2 minutes. You can also reach us by email at support@365casino.site. VIP Gold members and above have direct access to a dedicated account manager via a provided WhatsApp number.

Yes – 365 Casino is strictly a platform for adults aged 18 and above, with no exceptions. Age verification is carried out during registration and as part of the identity verification (KYC) process. Any account found to belong to an underage player will be terminated and the remaining balance returned in accordance with established procedures. We are committed to ensuring our platform remains inaccessible to those who are underage.
Play Responsibly at 365 Casino
Casino is entertainment — not an investment or a steady source of income. Set your budget, do not chase losses, and play for fun. For players aged 18 and above only. KASIH Helpline: 15999.

Join Over 350,000 Malaysian Players at 365 Casino

Register for free in 2 minutes. Deposit via Touch 'n Go eWallet or DuitNow and start enjoying live casino, Sports Betting, and more – a platform built with you in mind.

18+ Only Built for Malaysia 256-bit SSL
Bahasa Melayu